Case studies

Discover the difference our approach has made for our clients. And if it was your business?

Étude de cas EX

Building a Strong Employer Brand to Tackle a Recruitment Challenge

 This case study presents the support provided to a well-established manufacturing company specializing in sheet metal transformation. Founded in the early 2000s (...)
EX étude de cas

(Re)Connecting Employees to the Company’s Mission Through a Participatory Approach

 This case study highlights the support provided to a large industrial engineering company with decades of experience (...)
Cas expérience employée

Internal team alignment around a clear and simple mission: to value industry professionals in order to deliver a unique customer experience

 A Quebec-based company in the food sector wanted to structure its rapid growth by aligning its teams around a clear positioning. Through a co-creation process, it strengthened its employer brand, optimized its customer experience, and consolidated its internal communications.
Expérience client

20 managers were trained in customer experience, enabling them to train agents and new employees in turn

 This case study presents the support provided to a Quebec-based company operating in the air transportation and airport services sector. Employing several hundred people during peak periods, the organization stands out (...)